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Fuel cards

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Fill up your car fast and hassle-free without worrying about cash. Apart from the comfort of cash-free payment, use of the fuel card also offers convenient control of the fuel costs or the average consumption.

Advantages of fuel cards

 

For the company

savings on fuel purchases - savings on car wash costs - we guarantee quality of the fuel purchased - mitigate the risk of card abuse

 

For the fleet manager

decrease your administration load - unified invoicing - detailed reporting - simple administration for trips abroad

 

For the drivers

decrease of administration - help in case of emergency - we guarantee quality of the fuel purchased - possibility to join the customer benefit programs

What you should know about the fuel cards

Provision of fuel cards is one of the optional services, which you can arrange as part of the operational leasing contract. The fuel card is delivered to the driver together with the new vehicle. Drivalia currently provides the following types of cards:

You can set up the services that will be paid by the fuel card. Payments of other products and services will be charged. The scope of services may be changed, all you have to do is contact us for the adjustment of the conditions.

Whenever you use the fuel card at the filling station, kindly check your account. The card is secured by a PIN code delivered to the card user together with the fuel card.

In case of loss or damage to the card, please contact Drivalia without delay. We will block the card and arrange issue of another one.

We automatically issue new cards replacing those that are about to expire.

Security rules

The PIN code may not be written on the fuel card or stored together with the fuel card. Such action makes abuse of the card easier.

Never leave the fuel card in the parked car.

The fuel card must not be in direct contact with a mobile phone, radio, magnet or any other device that could damage the magnetic band on the card.

The fuel card must be protected from the damage caused by extreme temperatures or by material damage.

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How to use fuel cards?

Check whether your fuel card is accepted by the filling station (see question 1) and whether the card allows you to purchase the selected range of goods.

Check the validity of the fuel card and whether a correct PIN was used.

In case you can rule out the above possibilities, the card is probably mechanically damaged. Please contact us through the web form Vehicle documents and fuel cards or by calling the Drivalia non-stop hotline for drivers at +420 296 333 666 (extension 5). We will gladly arrange the issue of a new card for you.

Please contact us through the web form Vehicle documents and fuel cards or by calling the Drivalia non-stop hotline for drivers at +420 296 333 666 (extension 5). We will gladly arrange the issue of a new PIN code.

If you enter the wrong PIN 3 times in a row, the EuroShell and OMV Routex card will be blocked and then unblocked automatically after 24 hours without the need to report this incident.

If you enter the wrong PIN 3 times in a row, the MOL card will be blocked automatically. It is necessary to contact us through the web form Vehicle documents and fuel cards or by calling the Drivalia non-stop hotline for drivers at +420 296 333 666 (extension 5).

Please contact us without delay through the web form Vehicle documents and fuel cards or by calling the Drivalia non-stop hotline for drivers at +420 296 333 666 (extension 5).

The time to issue a new fuel card is 10-14 working days depending on the type of the card. The lost fuel card is blocked against possible misuse.

For security reasons, we recommend that you do not keep PIN together with your fuel cards. If you have a temporary replacement vehicle, you can use your fuel cards to fill them up as well. You can also use your fuel card to buy operating fluids at filling stations.

The current charging station network is available in the digital card DriverPass or through the link below.